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  • 1. Agreement

By accessing this web site at, you are agreeing to be bound by these web site Terms and Conditions of Use and agree with our privacy policy (as a link), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.



  • 2. Site Use


Permission is granted to temporarily download one copy of the materials (information) on Canela Bali’s website for personal, non-commercial transitory viewing only. This is the grant of an authorization, not a transfer of title, and under this authorization you may not:

  • Modify or copy the materials;

  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

  • Attempt to decompile or reverse engineer any software contained on Canela Bali’s web site.

  • Remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.


This authorization shall automatically terminate if you violate any of these restrictions and may be terminated by Canela Bali at any time. Upon terminating your viewing of these materials or upon the termination of this authorization, you must destroy any downloaded materials in your possession whether in electronic or printed format.

  • 3. Pricing


Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. All credit cards used through Paypal are charged in Euros, Non-Euros currency figures are all based on a conversion rate fee that is determined and applied by PayPal and not by Canela Bali.

  A) Taxes


The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

These prices include VAT but exclude any delivery costs which will be added to the total amount due as set out in our delivery charges.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation.




  A) Colors


We have made every effort to display as accurately as possible the colors of our products that appear on Canela Bali.

However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colors will be completely accurate.


  B) Description


All descriptions of the Products on our site are correct at the time of publication on our site. We have a policy of continuous product development and reserve the right to amend the specification of Products without prior notice in relation to future sales.


  • 5. Product Availability


The ARPP Canela Bali undertakes to honor orders only within the limit of available stocks. In the event that the product ordered is not available or subject to any delays, the Company undertakes to inform the Client as quickly as possible. As our collections are limited edition, availability can vary during the same day according to the level of sales.

The Company continuously updates product availability on the website but cannot be held responsible if indicated stock no longer corresponds to real stock at certain times.


If you have already paid for the Product we will refund you the full amount in the next working days unless you wish to purchase another item.

As we are doing handmade products and as we use a lot a different and specific textile some products may not be available.



  • 6. Orders


  A) Availability

Your order becomes binding as soon as we have accepted it. All orders are subject to availability.


  B) Checking

We are checking all orders before they leave our warehouse. You are responsible for checking and confirming that you are satisfied that all details and aspects of your order are correct and suitable for your requirements and specifications including without limitation measurements, dimensions, product features, access and delivery

  C) Ordering goods from us


When you place an order with us, you are making an offer to buy goods. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order

We do not supply trade quantities and reserve the right to limit the number of an item customers can purchase in a single transaction, if you want to buy more than the limit number of items please see our  

We will send you an e-mail to confirm that we have received and accepted your order, which indicates that your order has been accepted and you may not cancel it.

We will take payment from you when we accept your order.


  D) Order confirmation

Once you have completed the checkout process you will see a message on screen acknowledging your order and providing you with an order number. Please note that you will not be charged at this time, but funds may be held in your bank account.


  E) Order tracking

Once your order has been dispatched, we will send you a confirmation email with your tracking number. 
Please note that we may send your order in multiple parcels if the circumstances so require. In this case you will be provided with a unique tracking number for each delivery.


  F) Order Cancellations


Orders can be cancelled if they have not been dispatched. If the goods have been shipped Canela Bali reserves the right to refuse order collation and or charge a respective fee for cancellation in the event we are able to request a return of goods from the respective courier company.

  G) Receipt of package and Client’s responsibilities.

The Client must check the condition and the content of the parcel in the presence of the carrier and record any reservations on the delivery slip (damage, damaged package, missing product compared to delivery slip, open product...). In the absence of noting such points, the product is considered to be accepted by the Client and cannot be the subject of any dispute concerning its delivery.



  • 7. Payment

  A) Payment Methods


We accept payment via Paypal. Paypal is an internationally recognised online payment system which is secure and easy to use.

We accept Paypal payments and you can pay directly from your Paypal account using our Paypal payment option at checkout.


  B) Authorization

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.


  • 8. Intellectual Property


Other than the content you own, under these Terms, Canela Bali and/or its licensors own all the intellectual property rights and materials contained in this Website.You are granted limited license only for purposes of viewing the material contained on this Website.



  • 9. Linking to the Site

Canela Bali has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Canela Bali of the site. Use of any such linked web site is at the user’s own risk.


You hereby indemnify to the fullest extent Canela Bali from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

  • 10. Indemnity

You hereby indemnify to the fullest extent Canela Bali from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


  • 11. Liability

In no event shall Canela Bali, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Canela Bali, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


  • 12. Privacy

All details about the collection, use, and protection of your personal information are in our  Privacy Policy


  • 13. General

These Terms will be governed by and interpreted in accordance with the laws of the State of Indonesia, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Indonesia for the resolution of any disputes.

Site Use
Product Specification
Product Availability
Intellectual Property
Liking to the site
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